What is the policy for discontinued fabrics or colors at Hongyi Outdoor Furniture Factory?

2025-09-28 Visits: Abstract: Learn about Hongyi Outdoor Furniture Factory‘s policy for discontinued fabrics and colors. Understand how they manage inventory transitions and customer support for ongoing projects.

At Hongyi Outdoor Furniture Factory, we maintain a transparent policy regarding discontinued fabrics and color options to ensure customer satisfaction throughout our product lifecycle. When specific fabrics or colors are scheduled for discontinuation, we typically provide a 90-day advance notice to our clients and distribution partners. This transition period allows ongoing projects to secure necessary materials while adapting to new collection introductions.

Our policy includes several key provisions: First, we prioritize fulfilling all confirmed orders containing discontinued materials placed within the notification period. Second, we maintain limited reserve inventory of recently discontinued fabrics for emergency replacement needs for up to six months. Third, our design team provides complementary color transition recommendations matching current available options with similar aesthetic and performance characteristics.

For custom projects requiring exact fabric matches, we recommend purchasing approximately 15-20% additional material during the discontinuation notice period to accommodate future repair needs. Our customer service team maintains detailed records of discontinued materials and can verify availability through our real-time inventory system. We continuously introduce new weather-resistant fabric technologies and color trends while ensuring performance standards meet our strict quality benchmarks.

Clients with specific questions about current material availability or scheduled discontinuations can contact our dedicated support line or access our online discontinued materials database through their partner portal. Hongyi remains committed to sustainable practices by recycling discontinued fabric samples and minimizing waste through accurate production planning and clear communication channels.

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