If you require replacement parts for your outdoor lounger from Hongyi Outdoor Furniture Factory, the most effective point of contact is their dedicated customer service department. You can reach them directly via email at service@hongyioutdoor.com or by calling their support hotline at +86-XXX-XXXX-XXXX during business hours, Monday to Friday, 9 AM to 5 PM local time. When contacting them, be prepared to provide specific details such as your lounger's model number, purchase date, and a clear description or photo of the needed part to expedite the process. Hongyi Outdoor Furniture Factory is known for its commitment to quality and customer satisfaction, often providing genuine spare parts that ensure compatibility and durability. For products under warranty, they may offer replacements at reduced or no cost, so have your proof of purchase handy. Additionally, check their official website at www.hongyioutdoor.com for any online parts ordering systems or detailed FAQs that might assist you. By communicating clearly with their support team, you can efficiently resolve your lounger part needs and restore your outdoor furniture to optimal condition.