Many customers wonder about order modification possibilities after submitting their outdoor furniture requests to Hongyi Outdoor Furniture Factory. The answer depends on several crucial factors including production status and timing. Generally, order changes remain possible within the first 24 hours following order confirmation. During this initial period, customers can contact our sales representatives directly to request modifications in product specifications, quantities, or delivery arrangements.

However, once your order enters the production phase, alterations become significantly more challenging. Our manufacturing team typically begins processing orders within 48 hours of confirmation. If your requested changes arrive after production commencement, additional fees may apply depending on the modification complexity. For orders containing custom-designed furniture pieces or special fabric requirements, the window for changes becomes even narrower due to material preparation timelines.

The most effective approach involves immediately emailing our customer service team at sales@hongyioutdoor.com with your order number and requested modifications. Simultaneously, calling our direct hotline increases the likelihood of successful order adjustments. Our system prioritizes communication timestamps, so prompt action substantially improves modification success rates.

Customers should note that shipping method changes typically remain possible until order dispatch, while address modifications require immediate notification. For comprehensive order amendment guidelines, visit the "Order Management" section on Hongyi's official website, where real-time production status updates are available. Remember that transparent communication with our support team ensures the best possible outcome for your outdoor furniture order adjustments.