For customers with pre-sales questions, contacting Hongyi Outdoor Furniture Factory is straightforward and efficient through multiple dedicated channels. The most effective method is via their specialized pre-sales email at pre-sales@hongyifurniture.com, monitored by product experts who provide detailed responses within 24 hours. Alternatively, you can call their direct pre-sales hotline at +86-XXX-XXXX-XXXX during business hours (Monday-Friday, 9:00-18:00 CST) for immediate assistance from their knowledgeable sales consultants.

Many clients find the online inquiry form on Hongyi's official website particularly convenient – simply fill out your contact details and specific questions about materials, customization options, or bulk order pricing, and their team will respond with comprehensive solutions. For urgent matters, their website's live chat feature connects you directly with customer service representatives in real-time.

Hongyi also maintains active professional profiles on B2B platforms like Alibaba and Made-in-China.com, where you can message their international sales managers directly. Whichever method you choose, ensure you provide clear information about your project requirements, desired product specifications, and timeline to receive the most accurate pre-sales support from Hongyi's experienced outdoor furniture specialists.