We understand that receiving your new outdoor furniture is an exciting moment. You have specific expectations for quality, style, and comfort. Our policy is designed to ensure your complete satisfaction from the moment your order arrives.

If, upon unpacking and inspecting your furniture, you find that it does not meet your expectations regarding build quality, material integrity, or if there is damage from transit, we are here to make it right. We encourage you to inspect all pieces thoroughly upon delivery.

Please contact our customer service team within 14 days of delivery to initiate a return or exchange. We will guide you through a simple process. For items deemed defective or damaged, we typically cover the cost of return shipping and either send a replacement or issue a full refund at your discretion. We aim to resolve all such matters promptly and courteously.

Our goal is to provide high-quality outdoor furnishings that transform your space. This return policy is a key part of our promise, offering you peace of mind with every purchase. We stand behind the craftsmanship of our products and are committed to ensuring your outdoor living area is everything you envisioned.