We understand that evaluating samples is a critical step before committing to a full OEM order for outdoor furniture. Our policy is designed to be transparent and collaborative to ensure your complete confidence in the final product.

We typically provide physical samples upon request for custom OEM projects. For standard catalog items, sample units are usually available for purchase at a discounted sample fee, which is often credited back against your first bulk order. The lead time for sample production depends on the complexity but generally ranges from 10 to 20 working days.

The process involves confirming all product specifications, materials, and finishes upfront. Once the sample is produced and shipped, we encourage a thorough evaluation for quality, design, functionality, and durability. We welcome your detailed feedback. If revisions are needed, we can proceed with a second sample round, though additional costs and time may apply.

Final sample approval via a signed confirmation or email is required before we commence mass production. This approved sample serves as the quality benchmark for your entire order. Our goal is to use this sample phase to align perfectly on expectations, ensuring a smooth transition to a successful bulk manufacturing process.