Yes, absolutely. At our company, every client embarking on an ODM outdoor furniture project is assigned a dedicated account manager from the very beginning. This is a core part of our service structure, not an optional extra. We believe that personalized, consistent communication is the foundation of a successful partnership, especially for complex ODM projects that involve custom design, material sourcing, prototyping, and manufacturing.

Your dedicated account manager serves as your single point of contact and primary advocate within our organization. They are deeply familiar with your project's specific requirements, timeline, and budget. From the initial concept discussion through design development, sampling, production, and final shipment, your account manager oversees the entire process. They coordinate between you and our internal teams—including design, engineering, procurement, and quality control—ensuring that information flows smoothly and that your vision is accurately translated into the final product. This proactive management helps prevent misunderstandings, accelerates decision-making, and provides you with clear, timely updates, giving you peace of mind and allowing you to focus on your broader business goals. Essentially, they are your project's conductor, ensuring every section of the orchestra plays in harmony.