Handling customs documentation for international OEM clients is a meticulous process that begins long before goods reach a port. Our approach is built on proactive collaboration and deep regulatory knowledge. First, we work directly with the OEM client to gather all necessary product details—materials, value, country of origin, and intended use. This allows us to accurately determine the Harmonized System (HS) codes, which are the cornerstone of any customs declaration.

We then prepare a comprehensive commercial invoice that is far more detailed than a standard B2C invoice. It includes precise descriptions, unit values, total shipment value, Incoterms®, and the legally mandated origin declaration. For controlled goods or those with preferential duty treatment, we compile all necessary certificates, licenses, and proof of origin documents, such as Form A or specific free trade agreement certificates.

A critical step is aligning the OEM's packing list with the physical shipment. Discrepancies in weight or carton count are major red flags for customs. We verify this data and ensure the bill of lading or air waybill matches perfectly. All documents are cross-checked for consistency across names, addresses, and product details.

Finally, we submit the electronic documentation to customs authorities via the required system, often ahead of the shipment's arrival. We manage the communication with customs brokers at the destination, providing swift clarification if requested. Our process doesn't end at filing; we maintain complete digital records of every shipment for audit trails and to streamline future shipments for the same client, constantly updating procedures to reflect changing trade regulations. This systematic, detail-oriented approach minimizes delays, avoids penalties, and ensures our OEM partners' complex supply chains run smoothly.