We understand that purchasing outdoor furniture is an investment in your home and lifestyle. Sometimes, despite our best efforts, a product might not perfectly align with your vision or expectations upon arrival. Our policy is built on a foundation of trust and a commitment to your complete satisfaction.

If your outdoor furniture doesn't meet your expectations, we offer a straightforward and customer-friendly return and exchange process. You have a 30-day window from the date of delivery to initiate a return or exchange for any reason related to quality, assembly, or simply because it wasn't the right fit for your space. We prioritize resolving any issues promptly.

For items in original, unused, and resalable condition—typically with all packaging and hardware intact—we provide a full refund to your original payment method. If the furniture has been assembled or used but you discover a material or workmanship defect, we will arrange for an exchange, replacement of parts, or a repair at our discretion and cost. Our customer service team will guide you through the simplest solution, which may include prepaid return shipping labels for eligible items.

Our goal is to ensure you love your outdoor living space. We stand behind the quality of our materials and construction. Before shipping, each piece undergoes inspection, but we acknowledge that real-world experience is the ultimate test. Please reach out to our dedicated support team to discuss your specific situation, and we will work diligently to find a resolution that restores your confidence and delivers the outdoor comfort you deserve.