When purchasing outdoor furniture, a common question we receive is: "Do you offer assembly services, or is the outdoor furniture shipped flat-packed from the factory?" The answer depends on the specific collection and your chosen service option. Many of our furniture lines are indeed shipped flat-packed directly from the factory. This method is efficient, reducing shipping costs and the risk of transit damage. It allows for easier handling and delivery to your patio, deck, or garden. For the DIY enthusiast, this provides a straightforward project. All necessary tools, hardware, and clear instructions are included for successful assembly.

However, recognizing that not everyone has the time, tools, or confidence for DIY, we also offer professional white-glove assembly services for select items and regions. This premium service ensures your new sofa, dining set, or lounger is delivered, expertly assembled, and placed exactly where you want it, with all packaging removed. We recommend checking the product page at the time of purchase for the specific delivery and assembly options available for your chosen item. This way, you can choose the perfect balance of convenience and value to create your ideal outdoor living space without hassle.