Hello there! We're so excited you've chosen to create something special with us. When you ask, "How long until my custom outdoor furniture arrives?" – we hear the anticipation in your voice! We're not a warehouse; we're a workshop. Your order isn't pulled from a shelf; it's born from an idea.

Think of it like a friendly conversation that turns into a tangible piece of joy. First, our designers cozy up with your vision, translating your dreams into detailed plans. This careful first step ensures everything is just right. Then, our craftspeople, with their skilled hands, begin selecting materials, cutting, welding, weaving, and finishing—each piece receiving personal attention. This artisanal process is where the magic happens, and it deserves its own sweet time. We then meticulously assemble, inspect, and prepare your set for its journey.

Typically, this beautiful process takes between 6 to 10 weeks. Why the range? A deeply personalized dining set with intricate details might love a little extra time in the workshop, while a simpler, yet equally charming, lounge chair might be ready to travel sooner. Once it's perfectly prepared, shipping adds another layer to the timeline, depending on how far we need to send your new backyard centerpiece.

We promise to keep you updated at every cozy milestone. Your patience is part of the creation story, resulting in a unique heirloom crafted just for you, ready to host countless memories under the sun and stars. We can't wait for you to receive it!