Ah, the exciting moment when your dream outdoor furniture is almost here! I hear your question loud and clear: "Will I need to roll up my sleeves with an allen key, or can I simply relax and watch it come to life?" It's a fantastic and crucial question. Let me, your furniture confidant, walk you through exactly how we handle this final, important step.

For many of our bespoke pieces, a degree of assembly is part of the journey. We craft for durability and often ship components securely to ensure they arrive in pristine condition. Think of it as the final chapter of co-creation—we provide all the tools and crystal-clear instructions, turning assembly into a satisfying preview of the enjoyment to come. It’s designed to be straightforward, a simple process before your first gathering.

But what if your vision is pure, effortless luxury? That’s where our signature white-glove service comes in. This is our premium offering for those who desire a completely hands-off experience. Our specialist two-person team doesn't just deliver the boxes. They bring your furniture to your exact patio or garden spot, carefully assemble each piece with expert care, position everything according to your plan, and remove all the packaging. Your role? Simply pour a drink, sit back, and step into your newly transformed outdoor room the moment they leave. It’s the ultimate in convenience, turning delivery day into an instant celebration.

So, the choice is beautifully yours. Embrace the DIY satisfaction of putting the final touch on your custom order, or opt for our seamless white-glove treatment for a truly effortless beginning. Whichever path you choose, our goal is the same: to deliver not just furniture, but the perfect start to your outdoor living story.