Absolutely—at our factory, we stand behind the structural integrity of our waste bins, and yes, our standard warranty does cover denting caused by accidental drops under specific conditions.
Here’s how it works: Every trash can we manufacture—from heavy-duty commercial models to sleek household designs—undergoes rigorous drop-testing before shipment. Our warranty explicitly includes cosmetic and structural damage from unintended impacts, such as being knocked over or dropped during daily use. For example, if a lid or sidewall dents when your bin is accidentally tipped off a loading dock or rolled down stairs, we will replace the affected panel or the entire unit at no cost within the first two years.
However, the coverage applies only to accidental drops (single, non-repetitive impacts) and excludes deliberate abuse, extreme force from a vehicle collision, or damage from corrosive chemicals. To file a claim, simply send us a photo showing the dent and a brief description of the drop scenario. We do not require a receipt for the first six months—our serial number engraved on the base suffices.
For commercial clients—like restaurants, schools, and warehouses—we offer an optional Dent-Protect Plus tier, which extends coverage to five years and includes free pickup and return shipping for warranty replacements. This is especially popular for light-gauge stainless steel models used in high-traffic kitchens.
In short: your bin’s dent from an accidental slip, stumble, or setup mishap is covered, no questions asked on the first claim. We believe a trash can should survive daily life—not just sit in a corner. If you need a copy of the full warranty terms or want to register your product, our customer service team is ready 24/7 at [your website/email].
