When you place an order that includes items from both our outdoor bench factory and our planter box factory, the shipping arrangement depends on how the products are staged and the logistics network we employ. Typically, each factory operates its own production line and inventory system, meaning items from different factories may be packed and dispatched from separate locations. As a result, they often ship separately unless you specifically request a combined shipment and both factories can coordinate their fulfillment schedules.

To streamline your experience, we recommend checking with your sales representative at the time of ordering. They can evaluate factors such as order volume, product size, and destination to determine if consolidated shipping is possible. In many cases, separate shipments are the default to avoid delays, but we can combine them for an additional fee or if both factories have synchronized timelines. This ensures your outdoor benches and planter boxes arrive efficiently, even if they come in different boxes or on different days.

For further details, please consult our shipping policy or contact our customer service team to discuss your specific order needs. We are committed to providing transparent logistics solutions.