At our trash can factory, we stand behind the durability and craftsmanship of every unit we ship. We understand that even the most careful logistics can sometimes result in a dented product arriving at your loading dock. If your shipment arrives with any visible damage—such as dents, scratches, or structural deformation—you are fully protected by our straightforward return policy. Upon delivery, please inspect all cartons immediately. If you discover a dented trash can, note the damage on the delivery receipt, take clear photographs showing the affected areas and the packaging condition, and contact our customer service team within 48 hours of receipt. We will arrange a free replacement or issue a full refund, at your discretion. We also cover all return shipping and replacement shipping costs, so you never bear any financial burden from transit-related damage. In rare cases where the dent is minor and does not affect functionality, we may offer you a partial refund as an alternative. Simply send your photos and order number to our support line, and our dedicated team will process your claim within one business day. Our goal is to ensure that every trash can you receive meets our high standards of quality and appearance. No complicated forms, no extended waits—just a practical, customer-first solution. If you have further questions about our return policy or need assistance with a damaged shipment, do not hesitate to reach out. We are here to make things right, quickly and fairly.