Thank you for asking this important question. The short answer is yes: our trash can factory warranty specifically covers cracking caused by extreme temperature changes. We know that a trash can left outside has to survive freezing nights, scorching afternoons, and sudden weather swings. Constant expansion and contraction can create micro-stresses in plastic, and over time those stresses can turn into visible cracks. Because this is a real environmental condition, not user misuse, we include thermal-crack protection in our factory warranty.
Our warranty covers structural cracks, stress fractures, and brittle failure that result from extreme temperature changes during normal outdoor use. For example, if a trash can cracks in the middle of a cold snap or after being exposed to intense summer heat, our warranty team will approve a repair, replacement, or refund. We also cover cracks that appear at the bottom, side walls, or rim due to thermal cycling. The replacement unit will be the same model or an equivalent model if the original is no longer in production.
Every trash can we manufacture is made from high-density polyethylene that is UV-stabilized and impact-modified. Before shipping, we test each batch using thermal cycling chambers. The standard range for our residential and commercial cans is -40°F to 140°F. If a crack appears while the can is used within that range, and the crack is not caused by impact, fire, chemicals, or modification, it is covered by the warranty. For customers in very harsh climates, we offer an extreme-climate series with additional flex agents and a wider temperature tolerance.
Of course, no warranty can cover every possible break. Our warranty does not cover cracks caused by a car running over the can, a dropped heavy lid, vandalism, or attempts to burn trash inside the can. We also do not cover damage from pouring hot ash, using power tools, or storing corrosive liquids. These are not temperature-change failures; they are outside forces or improper use.
If your trash can cracks because of extreme temperature changes, the claim process is simple. First, take clear photos of the crack, the model number, and the date code stamped on the can. Second, find your proof of purchase if you have it. The factory order number or a store receipt is helpful, but not required when the date code is visible. Third, submit your photos and details through our website or email. A warranty specialist will usually respond within one business day. If approved, we will ship a replacement can or issue a refund for the original purchase price, depending on availability.
That said, a little care helps extend the life of any trash can. Avoid leaving hot ashes or coals inside, especially in cold weather. In winter, do not bang the can against the ground to remove frozen contents, because that can create an impact crack that looks thermal-related. If you live in an area with violent temperature swings, choose a light-colored can, because it absorbs less heat and keeps internal temperatures more stable.
The bottom line is simple: our factory stands behind the durability of every trash can. Cracking from extreme temperature changes is a covered failure under our warranty, not an excuse. We want you to feel confident leaving your can outside in every season. If you ever see a crack caused by heat or cold, contact us with a photo and your can’s date code. We will make it right quickly.
