Yes, absolutely. If a trash can from our factory arrives dented due to shipping, we cover the replacement completely. This includes the cost of the new unit and all shipping fees. We stand behind the durability of our products, but we also understand that rough handling during transit can happen beyond your control. That is why we automatically include transit damage coverage with every order.

When you receive a dented trash can, simply contact our customer support team within 7 days of delivery with your order number and a photo of the damage. No need to return the damaged item. We will process a replacement immediately and arrange for a convenient drop-off of the new trash can. The dented one can be disposed of or recycled as you prefer.

To minimize these situations, we use reinforced double-wall cardboard boxes and foam corner protectors for every shipment. Our quality control team also tests each trash can before packaging. Nonetheless, if a dent still occurs, we take full responsibility. Our goal is your complete satisfaction, and we make the replacement process as smooth and hassle-free as possible.