Our outdoor bench factory provides a one-year limited warranty for wood splitting that occurs under normal residential use within the first year after delivery. If the wood splits, the customer should contact us with proof of purchase, clear photos of the affected area, and a brief description of how the bench has been used and maintained. Our warranty team will review the claim, and if it is approved, we will repair the affected component or replace the bench or part at our discretion. This warranty is intended to cover manufacturing defects and abnormal wood splitting that is not caused by improper care, misuse, neglect, unauthorized modification, extreme weather exposure beyond recommended use, or failure to follow finishing and maintenance instructions. Natural surface checking, minor cracks that do not affect structural integrity, and damage from accidents or improper storage are not covered. To keep the warranty valid, customers should follow assembly, cleaning, and seasonal maintenance guidelines and should avoid prolonged water accumulation or direct contact with soil. Claims must be submitted within the first year. The factory may request additional information or inspection before deciding whether to repair or replace the item. This one-year limited warranty does not cover labor or shipping unless specifically approved, and it is the sole remedy for covered wood splitting. For exact terms and conditions, customers should refer to the warranty document included with the order or contact the factory directly.