We understand that needs evolve, even after production has commenced. Our process for implementing design changes to outdoor furniture mid-production is structured to be collaborative and efficient, minimizing delays and cost impacts wherever possible.

First, upon receiving your change request, our project manager immediately conducts a feasibility assessment with our production and engineering teams. We evaluate the technical implications, the stage of production your order is in, and the availability of alternative materials or components. This initial step is crucial—we determine if the change affects structural integrity, finish durability, or assembly sequences.

Next, we provide you with a clear, detailed impact analysis within 24-48 hours. This report outlines any adjustments to the timeline, potential cost implications (which may include material re-sourcing or tooling modifications), and revised delivery estimates. Transparency is key; there are no hidden fees. We discuss all options, from minor tweaks to more significant alterations, ensuring you have all the information to make an informed decision.

Once you approve the path forward, we issue a formal change order and update all technical documents and production schedules. Our floor supervisors receive updated work instructions to implement the change seamlessly at the next logical breakpoint in the manufacturing process. For instance, if a frame is already welded, we might adjust the design of an accessory piece instead to achieve your desired outcome without scrapping completed work.

Throughout the adjusted production run, we maintain heightened communication. We may share photos or video clips of the updated prototype or first article for your final confirmation before full production resumes. Our goal is to ensure the final product not only meets but exceeds your updated vision, without compromising the renowned quality and durability built into every piece of our outdoor furniture.